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FAQ

Q: When will I receive my order?

A:   We ship with USPS First Class and Priority Mail. In most cases, Dry Bags and Backpacks are delivered within 3-4 days. All of Ruckmule's apparel is printed upon order with production, packaging and handling. Shipping times may differ between Outdoor Gear and Apparel. 

Q: How do I take advantage of the Warranty?

A: Get a hold of us through the 'Contact' page involving what happened with what piece of gear and damages. More info with our Lifetime Warranty coverage can be found through the navigation menu.  

Q: How to contact us? 

A: The menu bar will have a 'Contact' page that gives you the opportunity to send in a direct message already formatted for ease of use. Include it all: Questions, Comments, Concerns and Reviews. Having trouble with the website page? ruckmule@hotmail.com 

Q: Questions, Comments and Improvements?

A: We only improve by finding the limits of our gear and striving for better ideas, designs, builds and durability. If you found the limit; we want to hear back on your experience to help us get better.