DEMAND THE MOST FROM WHAT YOU CARRY
Since day one, our mission has been to set the standard for functional, purpose-driven, premium pack systems. Built for versatility, ergonomic design, and unmatched reliability, our gear is trusted by those who demand the most from what they carry.
About Us
Small Team With a Big Purpose
Ruckmule MFG Company is an independent, family-owned manufacturing sew shop built with the help of friends and family who share the dedication to in-house American-made craftsmanship. We take pride in doing things the right way, making gear that stands up to the toughest conditions. Your support means everything to us, it's what fuels our passion, driving forward to bigger goals and serving with a bigger purpose.
Confidence in Quality
We stand behind our manufacturing with a Lifetime Warranty. It's our promise that every product will perform when it matters most. It’s not just a policy, it’s our responsibility to craft gear for the right reasons, giving those who trust us the confidence to rely on it for life.
Gear Design & Development
The Pacific Northwest, our home, is a place where you can reach the coast, mountains, and deserts all within a day’s drive. The diverse landscapes around the Northern Cascades have been the foundation of our gear development, shaping and inspiring our approach to crafting gear that’s built to handle it all.
Let customers speak for us
FAQ
-
Due to current high order volumes, orders are typically processed and shipped within 10–12 business days (about 2–3 weeks) from the date of purchase. We often ship faster, but timing can vary slightly depending on our production schedule, order size, and overall demand. We regularly update this timeframe to give you the most accurate estimate of when your order will arrive. You’ll receive email updates along the way, including tracking details as soon as your order ships.
-
Our gear is exclusively available right here, directly from our website.
Shipping directly to you, we’re able to ensure and prioritize quality and control of our handcrafted goods from the very beginning of our manufacturing and production to the end. -
Any faults or deficiencies, we will cover the repair or replacement completely, ensuring your product continues to meet our high standards. More information found on our Warranty page.
-
Our commitment is simple: If you're not satisfied with our product/service, we'll make it right. Your satisfaction is our top priority, and we stand by the quality and value we deliver.
-
If for any reason you are not happy with your product, you may return it within 30 days of the delivery date for a refund or exchange. MORE INFO
