Lifetime Warranty Info:

At RMG, we take pride in crafting high-quality products designed to withstand the test of time. We are confident in the durability and craftsmanship of our products, which is why we offer a Lifetime Warranty to provide you with peace of mind.

Warranty Coverage:
Our Lifetime Warranty guarantees remediation of all manufacturing defects, all and any faults or deficiencies from use, we will cover the repair or replacement completely, ensuring your product continues to meet our high standards.

Conditions for Repair/Replacement:
While our Lifetime Warranty covers all manufacturing defects, we understand that accidents can happen. Any damage resulting from misuse or mishandling may still be repairable, depending on the reasonable situation and condition of the product.

Exclusions from Warranty:
Please note that our warranty will not cover instances of theft, loss, intentional damage, or cosmetic damage that does not hinder the performance of the backpack or bag. These situations fall outside the scope of our Lifetime Warranty.

Contact Us:
If you have any questions or need assistance with a warranty claim, we are here to help. Head over to our 'Contact Us' page and send us a direct message. 

Thank you for choosing RMG. We are committed to providing you with exceptional products and excellent customer service. Your satisfaction is our priority, and we stand behind the quality of our backpacks and bags with our Lifetime Warranty.